Massey’s Fine Indian Cuisine (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in accordance with Canadian federal privacy law (PIPEDA), applicable provincial privacy legislation, and internationally recognized standards including the EU General Data Protection Regulation (“GDPR”). Please read this policy carefully.

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1. Controller and Scope

Controller:
Massey’s Fine Indian Cuisine
2130 Kains Road, Unit-19, London Ontario, N6K0M7, Canada
Email: info@masseys.ca

This Policy applies to personal information collected through our website (https://masseys.ca/) when you complete our contact form, subscribe to newsletters, or otherwise interact online with us.

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2. Personal Information We Collect

When you submit our contact form, we may collect:

• Identity Data: your full name

• Contact Data: email address, telephone number

• Communication Data: messages or inquiries you provide

• Marketing Preferences: whether you opt in to receive promotional materials

We do not collect payment card details unless you make an online purchase through a secure third-party gateway (in which case those details are handled directly by that gateway and are subject to its privacy policy).

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3. How We Use Your Information

We process your personal information for the following purposes:

1. Responding to Inquiries & Requests. To answer your questions and provide the services or information you request.

2. Marketing & Promotions. If you opt in, to send you newsletters, promotional offers, and event invitations. You may withdraw consent at any time (see Section 7).

3. Improving Our Services. To analyze website usage, troubleshoot, and enhance site functionality and user experience.

4. Legal Compliance & Protection. To comply with applicable laws, enforce our terms of use, defend our legal rights, and protect against fraud.

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4. Legal Basis for Processing (GDPR)

If you are an EU resident, we rely on one or more of the following legal grounds under the GDPR:

• Consent (Article 6(1)(a)): when you opt in to receive marketing communications.

• Contractual Necessity (Article 6(1)(b)): to perform services you request.

• Legal Obligation (Article 6(1)(c)): to comply with Canadian or EU law.

• Legitimate Interests (Article 6(1)(f)): to manage, secure, and improve our website.

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5. Consent

By submitting the contact form, you consent to our collection and use of your personal information as outlined herein. You may withdraw your consent at any time by contacting us (see Section 9), though withdrawal will not affect processing already completed lawfully.

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6. Disclosure of Your Information

We may share your personal information with:

• Service Providers. Vendors who help operate our website, manage our database, or send emails (e.g., hosting providers, email marketing platforms). They are bound by confidentiality obligations.

• Legal Authorities. When required by law or to protect our rights and property.

• Business Transfers. In connection with a merger, acquisition, or sale of assets, provided the acquiring entity agrees to this Policy.

We will never sell your personal information to third parties for their own marketing purposes.

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7. Retention Period

We retain your personal information only as long as necessary for the purposes set out above, and in any event no longer than:

• Contact form data: 3 years from last communication, unless a longer retention period is required by law.

• Marketing consents: until you withdraw consent.

After these periods, data will be securely destroyed or anonymized.

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8. International Transfers

Your data may be stored and processed in Canada or transferred to service providers in other countries (including the EU and the United States). In such cases, we ensure an adequate level of protection through:

• Contracts incorporating EU Standard Contractual Clauses for transfers from the EU,

• Binding corporate rules or other approved safeguards under PIPEDA/GDPR.

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9. Your Rights

9.1 Access & Correction

You may request access to or correction of your personal information.

9.2 Withdrawal of Consent

Where processing is based on consent, you may withdraw it at any time.

9.3 Erasure (“Right to be Forgotten”)

You may request deletion of your personal data, subject to legal obligations to retain certain information.

9.4 Restriction & Objection

You can ask us to restrict or object to processing where permitted by law.

9.5 Lodging a Complaint

If you are in Canada, you may file a complaint with the Office of the Privacy Commissioner of Canada. EU residents may lodge a complaint with their local Data Protection Authority.

To exercise any of these rights, please contact us at:
info@masseys.ca

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10. Security Measures

We employ industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Secure sockets layer (SSL/TLS) encryption for data in transit

• Access controls and encryption for data at rest

• Regular security assessments and staff training

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11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic (via Google Analytics or similar)

• Deliver targeted marketing (when you opt in)

You can disable cookies through your browser settings, but this may affect site functionality.

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12. Third-Party Links

Our website may contain links to external sites whose privacy practices differ from ours. We encourage you to review the privacy policies of those sites.

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13. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will promptly delete it.

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14. Changes to This Privacy Policy

We may update this Policy from time to time. Any changes will be effective upon posting a revised version on our website with an updated “Last updated” date. We encourage you to review this page periodically.

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Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Massey’s Fine Indian Cuisine
Email: info@masseys.ca
Phone: (+1) 519-672-2989

Thank you for trusting Massey’s Fine Indian Cuisine with your personal information. We value your privacy and are committed to protecting your data.